Outsourcing IT through managed services is becoming increasingly popular among businesses of all sizes. Managed services, also known as MSPs, provide a range of services such as endpoint management, network management, compliance, help desk, repairs, and routine maintenance. Companies are experiencing a variety of benefits when outsourcing IT through managed services. Managed services allow for consistent monitoring of a network, rather than outsourcing IT when a problem occurs.
MSPs can also offer variable billing models based on a variety of measures. Professional services generally work on one-off projects, while managed services are in it for the long term. MSPs remotely monitor and manage a company's IT infrastructure, typically for a monthly subscription fee. They proactively monitor a company's network, minimize IT issues, and troubleshoot any issues that arise on the network.
This includes desktops, laptops, servers, and network devices (routers, switches, and printers). Outsourcing day-to-day management responsibilities to an MSP can improve operations and reduce costs. It can also free up time and resources for businesses to manage their core operations. Award-winning, scalable and secure IT solutions from the industry's leading managed service provider can help businesses achieve their goals.
When selecting an MSP, it is important to consider your needs compared to what the managed service provider offers. This can have a significant and lasting influence on the reputation and performance of your organization. Nikole Smith-Toptas, marketing manager for CDI Managed Services, is an experienced sales and marketing professional with more than two decades of experience in business and project development, training program management, customer service and managing cross-functional work teams.