Managed services are becoming increasingly popular in the market, as businesses look for ways to streamline their operations and reduce costs. IBM, Accenture, Atos, Capgemini, Cognizant, Deloitte, and Tata Consultancy Services (TCS) are some of the biggest managed service providers (MSPs) in the market. IBM is one of the most well-known MSPs in the market. It offers a wide range of managed services, from cloud integration to software engineering.
IBM also has a strong focus on customer loyalty, with 98 of its top 100 customers having worked with the company for more than a decade. Accenture is another major MSP in the market. It has expertise in a variety of platforms, including Microsoft, Oracle, SAP, Salesforce and Workday. Accenture Labs leverages the firm's deep research and development (R&D) expertise to develop customized tools and solutions for customers.
This includes areas such as artificial intelligence (AI), digital workforce, extended reality and cybersecurity. Atos is a Paris-based MSP with a presence in 73 countries under the Atos, Atos Syntel, Unify and Worldline brands. It focuses on AI, cybersecurity, high-performance computing (HPC), data center transformation and cloud integration. Atos also has a quantum computing advisory group that specializes in developing quantum machine learning algorithms and producing next-generation architectures and secure quantum cryptography.
Capgemini is another multinational MSP with a presence in more than 40 countries. It specializes in retail, media, healthcare and manufacturing industries. Capgemini offers services adapted to most major industrial groups. Cognizant is based in Teaneck, New Jersey and has a presence on five continents.
It focuses on three specific areas: redesigning business models and reinventing existing businesses; reinventing core business processes and operating models; and updating technology models to simplify and modernize systems. Deloitte is another major MSP that specializes in hybrid IT services as well as consulting and risk advisory services. It also has a strong commitment to cybersecurity due to its legacy strength in corporate auditing services. Deloitte's OpenCloud Cloud Management Platform (CMP) streamlines and automates cloud deployments from hybrid to private to multi-cloud. Finally, Tata Consultancy Services (TCS) is one of the largest MSPs globally.
It operates in 46 countries and provides IT and professional services in most major industry groups. TCS offers a wide range of IT services and products. These are some of the biggest managed service providers (MSPs) in the market today. They offer a variety of services from cloud integration to software engineering to AI development to cybersecurity solutions.