Managed services encompass a wide range of technology services, but they all have one thing in common: they are designed to proactively manage your IT infrastructure and eliminate unnecessary downtime. An MSP will provide technical support and facilitate day-to-day IT functions, as well as monitor your technology infrastructure to identify and mitigate potential problems before they arise. The service levels you receive, such as how often someone will visit your onsite office for maintenance and support, or how often you will work together to create an IT strategy, will be defined in the service level agreement with your managed service provider. Managed services can be used by large corporations and businesses, such as government agencies, when they have budget and contracting constraints. Companies can also turn to managed service providers for cutting-edge applications to accelerate adoption, even when they don't have the staff to use or deploy those technologies.
Managed IT services mean that an external company manages all of the company's IT requirements. Specialized versions of managed service providers exist in the areas of security, business continuity, and data warehousing solutions. Today, IT managers are under significant pressure to meet the company's performance, operational expectations, and security needs, while trying to keep costs low. Leveraging managed services experts can help ensure greater predictability of IT costs amid uncertain requirements. From my experience working with small and large business clients, I often suggest how a managed service can help address these challenges. Managed security service providers offer specialized types of services, such as remote firewall management and other security-as-a-service offerings.
Depending on your organization's future requirements and IT maturity speed, the managed service can be expanded to address these scenarios. Throughout my career, I have worked with many clients who use managed services in a variety of ways.
